No, we do not. We are a fee-for-service model and believe that this allows for us to provide the highest quality of care with the most privacy, free of obstruction from third parties.
We can provide you with superbills (e.g., receipts for sessions) that you can submit to your insurance for out-of-network reimbursement. It is your responsibility to clarify whether your insurance company will provide reimbursement to you, and if so, how much.

At GreenMaze we do NOT provide any court-related evaluations, nor do we provide any court-related or court-ordered therapy. Those are specialized forensic services, and we are happy to refer you to providers who are trained to provide those services. If you are involved in any legal matter, please share this up front so we can determine the appropriate course of action. Becoming involved in therapy or testing can do harm to your legal case and it is in your best interest to work with a provider who has specialty training.

We do not have a sliding scale for therapy or testing. We do share the long-term vision of helping others regardless of their ability to pay and meeting this need is part of our strategic planning.

Therapy is a protected relationship and our ethics code requires us to keep information you share confidential and private. This means we have an ethical and legal duty to protect your information. There are some exceptions to this rule. These scenarios include:

• If we learn of a child or elderly person being hurt or neglected, we are required to report this to authorities.

• If we learn that you or another person is in immediate harm or danger, we are also required to intervene to keep you or others safe.

• There are situations in which federal or state laws require us to release information (e.g., if you become involved in legal action and the court subpoenas your records). If we are subpoenaed to release your records, we will take actions to protect your confidentiality and will make it very clear to any legal entity that our services are not informed by forensic training and may be biased due to the clinical nature of our work.

• Our practice is a group practice, and we value professional collaboration. Collaboration and consultation keep us accountable and enable us to provide the highest quality of care.  We only consult and collaborate with other trusted professionals who have taken a similar oath to protect information. We will also retract identifying information and only share the information that is important for others to understand to provide helpful feedback.

• If you choose to request reimbursement, you’re your insurance carrier, we will provide you with a superbill that has your name, age, diagnosis, and session attendance and this information will be visible to your carrier.

Therapy is not a one-size-fits-all solution and the duration and frequency of therapy is something that is determined on an individual basis with your provider. At GreenMaze, we are committed to meeting individuals where they are and to providing care that promotes lasting change. We frequently provide longer-term therapy as change does not happen overnight, and many people benefit from ongoing care. While symptom reduction is often a result of our therapy, we are a practice that aims to understand context and look at the roots of suffering.

There are unique considerations when providing telemental health services for children, adolescents, and families, and requests will be considered on a case-by-case basis after having met with a GreenMaze provider for an initial consultation. In general, we believe that it is best for young children to be seen in person.

PSYPACT (Psychology Interjurisdictional Compact) is an interstate compact designed to facilitate the practice of telepsychology across state lines. It increases access to psychological services, especially in areas with provider shortages, by allowing psychologists to offer services in member states without needing to have licenses in those states.

We provide telemental health services using clinical videoconferencing technology that meets HIPAA encryption and other standards. If, for some reason, there are difficulties with connectivity for a particular session, we will use telephone as a back-up method. Otherwise, we ask that you be willing to engage in telemental health by video.